Increase your Organization's Understanding, Impact, and Income with Intercultural Competence
Do you want to improve the cross-cultural understanding of your staff, and increase your company’s impact and income?
Or, are you unsure about how to meaningfully address your diverse workforce about the unrest in our country?
Or, would you like your employees to examine the impact of race on your company and society, and understand the role that racism plays in racial achievement gaps?
Adapt to Optimize Your Organization
The world is quickly changing in population density, technology, travel, immigration patterns, racial/ethnic, political, socioeconomic, and religious diversity. These changes have created a world that requires us to regularly interact with co-workers and customers of different cultural origins—be they in our companies, our schools, next door, across town, or thousands of miles away.
Whether or not your company embraces these changes, they will continue to increase in both frequency and intensity, and grow in importance. Ignoring them can hurt your business.
Your company’s success depends on your employees’ ability to cultivate healthy cross-cultural relationships that are based on genuine, in-depth understandings of people who have perceptions, opinions, and attitudes different from their own.
To achieve those kinds of relationships, your employees must develop intercultural competence.
What is Intercultural Competence?
Intercultural Competence is the perception that a person has the motivation, understanding, and skills to speak and behave in ways that are effective (in achieving one’s goals) and appropriate (without violating the rules of the context in which the interaction takes place).
Intercultural Competence Involves 6 Key Components:
- Perception: competence is not about what you do, but how you are perceived by others.
- Motivation: competence depends on you having a properly oriented attitude.
- Understanding: competence emerges from your understanding of yourself, of others, and of key processes of interaction.
- Skills: competence is built upon on your ability to apply your motivation and understanding.
- Effectiveness: competence flows from your ability to set context-informed goals.
- Appropriateness: competence requires that you understand the rules and expectations of the world around you.
How Can Manny Scott Help Your Group Develop Intercultural Competence?
For the past 20 years, Manny has provided professional development on intercultural competence for nearly 2,000 organizations, corporations, and schools in 49 states. Also, he is completing his Ph.D. on Intercultural Communication Competence. Finally, he has African-American, Latino, and Irish heritage, which has given him a unique perspective about our multi-cultural world.
Becoming Interculturally Competent is a presentation in which Manny equips your staff to develop the attitude, understanding, and skills to behave and speak across cultural differences in effective and appropriate ways.
Are You Ready to Optimize Your Organization?
Then make the safe, easy choice of booking an expert who has a proven track record of success. See for yourself why Manny is the speaker of choice for conferences, conventions, and corporations.
Develop Intercultural Competence
Your Staff Will Learn:
(Important Note: Before every presentation, I make sure to acquire an in-depth understanding from you about your goals and your group's particular needs, so that I can develop a presentation (or faciltate a conversation) that is customized specifically for your group.)
Below is just a small sample of the kinds of objectives I can help your group learn:
- How to initiate conversations about racial, ethnic, or cultural differences without being perceived as a racist.
- How to cultivate mutually respectful, trusting relationships so people feel their dignity and worth as human beings is affirmed.
- How to develop the awareness of their own cultural-conditioning and linguistic-particularities so they can reduce misunderstandings between themselves, their co-workers, and their clients.
Keynote, 1/2 Day or Full Day
- How to develop understandings of others that get beneath the surface.
- Vocabulary and categories that help identify and describe cultural differences and similarities.
- How to incorporate Social-Emotional Learning on the job.
- What equity looks like in companies, large or small.
- What it takes for staff to create a culture and climate so relationships and people can flourish.
The most important parts of this content can be summarized in a 60-90 minute keynote address or it can be taught through a facilitated discussion in half-day or full-day sessions. The more time I have, the more I can facilitate discussion and learning among your group.